Frequently Asked Questions About Our Seating Cards

I do not see a design to match my theme. Can you make a new design?
The designs shown are only a small sampling. We have thousands of images in our graphics library that can be made into a seating card to match most any theme. Designs can also be created from your ideas or drawings.

What is included in my order?
A complete seating card is created. Each seating card has the design laser engraved or printed and laser cut to the desired shape. The theme wording and date are engraved or printed in your choice of type style along with your guest name and the table name.

What is the size of your seating cards?
Most designs range in size from approximately 2" x 4" to 3" x 3". Special designs can be any size desired.

Can I receive a sample?
We are happy to send you one random sample free of charge. Additional samples and/or non-flat samples, like our stand-up designs, will incur a small shipping charge.

What is your turn around time?
Please contact us as early as possible to begin the design process. Once approved, most orders are completed and ready to ship in 2 to 3 days after receipt of your guest list and payment.

When will I receive my order?
Most customers prefer to wait to just before the event to allow for last minute changes. We typically prepare your order to be shipped 5-6 days before the event. We then ship using 2-day priority service. Please take holidays into consideration as they can affect shipping times.

What if we have a last minute change?
Additional cards can be added at any time. There are never any additional setup charges for additional cards. Of course if your order has already shipped, you will be required to pay the additional freight. We also suggest you purchase a few blank cards. You can add the guest and table name with a Sharpie type marker on light colors or a paint pen for the darker colors. Both are available at most office or art supply stores.

Can some cards be different colors?
Standard pricing for acrylic seating cards allows for up to 2 different color combinations. As an example, you might have red & white for the adults and blue & white for the children. A third color combination may be added for an additional charge.

How can I display my seating cards?
We have seen many ideas for displays. Magnetic sign boards are perfect for our magnetic material or magnetic backed cards. For an artistic approach, a Styrofoam display can be crafted in a design to match the theme with slits cut to insert the cards. A nail board or type of peg board makes an excellent display for key ring or chain designs or any design with a cutout hole or slit. Self adhesive Velcro dots can be applied and will stick well to a felt covered board.

How far in advance do I need to begin the design and order process?
The earlier we begin will reduce the typical stress most people have while preparing for a large event. At least three to six weeks before the event is recommended. Your job will then be ready and waiting for your final guest list and we will have the material reserved for your job. A rush job can be completed in less than a week if required! We suggest you contact us when you know the theme of the party, or call us to discuss different ideas you have. We can prepare a proof for your approval within 1 to 3 days.

When do you need my guest list?
We suggest you send the list soon as it is final. At least 7 to 10 days before the event is preferred. We will setup the job so it is ready to be produced and shipped on the agreed date. We can add, remove or correct guest names and tables at no charge during this period.

How do I count my guest list?
A common mistake when placing an order is counting the seating card list as you would count for the caterer. When counting for seating cards, each couple requiring a single seating card is only counted once.