Conditions of Use
Terms and Conditions
PROOFS:
We will provide a fax or email proof for your approval. Proof must be signed and returned (or accepted by email reply) prior to start of job. The proof will include an actual size image of the design and all specifications including material, color, approximate quantity and price.
GUEST LIST:
PROOF READING IS YOUR RESPONSIBILITY!!!
Please proof your list twice carefully before submitting. You will be charged for each remake due to your errors.
Your guest list must be type written. Handwritten lists will not be accepted. The guest list must be grouped by table. Table names or numbers must be clearly identified.
Your guest list must be submitted by email. Please contact us for acceptable file types. Do not split tables across pages.
Guest names, including all capitalization, will be engraved as provided. We may at our discretion, replace "and" with "&" or do other minor editing to provide the best fit.
PAYMENT:
Payment is required prior to start of production. We accept credit card payments via PayPal. Personal checks, cashier checks and money orders must be received at least 2 weeks before the event date.
ART CHARGE:
Standard prices include designs created using any image in our library. We have thousands of images available. Unusual/special designs can be created by our art department and will incur a $25.00-$50.00 art charge.
MINIMUM ORDER:
Prices displayed are for a minimum of 50 pieces per design. Less than minimum orders will be quoted upon request.
CANCELLATIONS:
Orders cancelled prior to layout will not be charged. Once layout is begun, there will be a cancellation charge or $35.00. Once production begins, cancellation is not accepted and you will be charged for all items produced.
NAME CHANGES/ADDITIONS/DELETIONS:
Please notify us ASAP of any changes. You may add or delete a name. There is no additional charge if production has not begun. Additions and changes after production will be invoiced for the additional items. Additional shipping charges will be incurred if the order has shipped.
SHIPPING/INSURANCE/DELIVERY:
We normally ship you order 4-5 days prior to the event. This allows for last minute changes without extra shipping. Our standard delivery method for seating cards is UPS 2-day express service. Rush orders or orders with late changes, may require more costly overnight services. Shipping and insurance charges will be added to your invoice.
RUSH ORDERS:
If the guest list is not received at least 7 days prior to the event, the order will incur a rush charge.
SPECIFICATIONS:
All specifications are subject to change. Colors represented on a computer screen may not accurately depict the actual color of the material.
All sizes are approximate. Image samples are illustrative only. We constantly improve our designs and production process. Manufacturers will occasionally discontinue or change colors and/or other material specifications.
ERRORS AND OMISSIONS:
We carefully proof each order before shipping, but errors do sometimes occur. It is the customers responsibility to fully check each item upon receipt. We will remake and reship items ASAP when notified. Items containing errors due to Laser It, LLC will be replaced and shipped at the expense of Laser It, LLC. Customer mistakes are at the expense of the customer, including shipping. IN THE EVENT AN ORDER IS NOT RECEIVED BY THE CUSTOMER DUE TO CARRIER ERROR, LASER IT ERROR, OR ANY OTHER REASON, LASER IT, LLCs SOLE REPSPONSIBILITY AND LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER TO LASER IT, LLC.
PRICES:
All prices are subject to change without notice.
COPYRIGHT:
All designs are Copyright (C) Laser It, LLC 2009 and may not be used for any purpose without the express written permission of Laser It, LLC.
